Privacy Policy
Effective date: · Version: 1.0
This Privacy Policy explains how Geeo Labs (“we”, “our”, or “us”) collects, uses, shares, and protects information when you install our apps (the “Apps”). By installing or playing the Apps, you agree to this Policy. If you do not agree, please do not install or use the Apps.
1) Who We Are & Contact
the Apps is published by Geeo Labs. For privacy questions or requests, contact us at geomee3003@gmail.com. (Replace with your real support address.)
Registered/Postal contact (if applicable): [Add company address here].
2) Information We Collect
A. Information you provide
- Support communications (e.g., email to our support) – your email address, device info you share, and message content.
- Feedback submitted via forms or store reviews.
B. Information collected automatically
- Device information: device model, OS version, language, timezone, app version, IP-derived country/region.
- Identifiers: advertising identifiers (e.g., AAID on Android / IDFA on iOS), vendor/device identifiers (IDFV), and instance IDs used by analytics/crash tools.
- Usage & diagnostics: session events, screens/actions, level progression, virtual economy (e.g., coins/gems), feature engagement, crashes, performance data, basic fraud signals.
- Approximate location: region inferred from IP for analytics, safety, and content rules. We do not collect precise (GPS) location.
C. Information from third parties
- Ad networks & mediation: may receive limited data to serve and measure ads (see Section 5).
- Analytics/Crash services: aggregate usage and stability metrics.
3) How We Use Information
- Operate and improve the Apps (gameplay, balance, difficulty, bug fixes, performance).
- Analytics and measurement to understand engagement and retention.
- Show ads (including frequency capping, fraud prevention, attribution, and performance measurement).
- Customer support and communicating about issues, updates, or policy changes.
- Compliance with laws, and enforcing our Terms and policies.
5) Advertising, Analytics & Tracking
the Apps may integrate the following common SDKs (actual integrations can vary by version/region):
- Google AdMob (ads) – Privacy | Ad Settings
- AppLovin (MAX) (ad mediation) – Privacy
- Unity Ads – Privacy
- Mintegral – Privacy
- Digital Turbine / Fyber – Privacy
- Firebase (Analytics/Crashlytics/Remote Config) – Privacy & Security
These partners may collect or receive device identifiers (AAID/IDFA), IP address (to infer region), app usage events, and ad interaction data to provide ads/analytics, apply frequency caps, and detect fraud. Some partners may use cookies or SDK-equivalent technologies.
Choices: You can reset or limit ad tracking in your device settings:
- Android: Settings → Google → Ads → Reset advertising ID / Delete advertising ID.
- iOS: Settings → Privacy & Security → Tracking → disable “Allow Apps to Request to Track”.
You can also visit NAI Mobile Choices or DAA AppChoices where available.
6) Legal Bases (GDPR / UK GDPR)
- Contract: to provide and operate the Apps you downloaded.
- Legitimate interests: to improve the Apps, prevent fraud/abuse, secure our services, and perform analytics.
- Consent: where required for personalized ads or device tracking (e.g., Apple ATT, EU/EEA ePrivacy consent flows).
- Legal obligation: to comply with laws, requests from authorities, or tax/accounting rules.
7) Your Rights & Choices
Your rights depend on your jurisdiction and may include:
- Access – request a copy of personal data we hold about you.
- Correction – request that we correct inaccurate data.
- Deletion – request deletion, subject to legal exceptions.
- Restriction / Objection – limit or object to certain processing.
- Portability – request data in a portable format.
- Withdraw consent – where processing relies on consent.
California (CPRA): You may have rights to know, delete, correct, and to opt-out of “sharing” for cross-context behavioral advertising. To exercise these rights or submit an opt-out, contact us at geomee3003@gmail.com.
We will verify and respond to requests as required by law. We will not discriminate against you for exercising your rights.
8) Security
We use reasonable administrative, technical, and organizational safeguards to protect information (e.g., access controls, limited retention, secure transport). However, no method of transmission or storage is 100% secure.
9) Data Retention
We retain information only as long as necessary for the purposes described in this Policy, including operating the Apps, resolving disputes, enforcing agreements, and complying with legal obligations. Typical retention periods:
| Data Category | Examples | Retention |
|---|---|---|
| Analytics & app events | level progress, session metrics | 6–24 months (aggregate/anonymized may be retained longer) |
| Crash & diagnostics | crash logs, performance traces | 6–18 months |
| Ad measurement | impressions, clicks, fraud signals | per partner policy (typically 6–24 months) |
| Support communications | emails, attachments | up to 24 months after ticket closure unless law requires longer |
10) Children’s Privacy
Our Apps is intended for a general audience and is not directed to children under the age where consent is required by local law (e.g., under 13 in the U.S., under 16 in some EU countries). We do not knowingly collect personal information from children without appropriate parental consent. If you believe a child has provided personal information to us, please contact geomee3003@gmail.com and we will take appropriate action.
11) International Transfers
We and our service providers may process information in countries other than where you reside. Where required, we rely on appropriate safeguards (e.g., standard contractual clauses) to protect your data in cross-border transfers.
12) Changes to This Policy
We may update this Policy from time to time. Significant changes will be indicated by updating the “Effective date” above and, where appropriate, by additional in-app notice or consent. Please review this Policy periodically.
13) Contact Us
If you have questions, concerns, or wish to exercise your privacy rights, contact:
- Email: geomee3003@gmail.com